WHAT IS 'CALL PATH' ANALYSIS?

MVNO Sherpa’s Call Path Analysis is about data collection , analysis and reconciliation; who’s making calls, where are they going, how are they billed and what are they costing?

Reports generated by systems withing the 'Call Path' serve many functions; to ensure proper customer billing, as a cross-check on provider billing and to monitor for unauthorized or excessive usage. Most importantly 'Call Path Analysis' guarantees everyone involved in a call is on the same page.

WHY ANALYZE CALL PATH INFORMATION?

Call path analysis REDUCES operational expenses and INCREASES revenue by catching billing errors, rating inaccuracies, provisioning discrepancies and optimizing plan definitions by analyzing calling patterns.